Broadstone Skin and Aesthetics (referred to as “we”, “us”, or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website www.broadstoneskinandaesthetics.co.uk, use our services, or engage with us in any other way.
Please read this policy carefully to understand how we process your personal data. By using our website or services, you consent to the practices described in this policy.
1. Information We Collect
We collect the following types of personal information:
Personal Identification Information: Name, email address, phone number, postal address, and other similar information.
Technical Data: IP address, browser type and version, operating system, device information, and browsing behavior.
Service Data: Details of the services you have purchased or enquired about.
Communication Data: Information you provide when contacting us, such as messages, feedback, and requests.
2. How We Use Your Information
We may use the personal data we collect for the following purposes:
To provide and manage our aesthetic treatments and services.
To respond to your inquiries and requests.
To communicate with you about appointments, promotions, and offers.
To improve our website, services, and customer experience.
To comply with legal obligations and protect our rights.
3. Sharing Your Information
We respect your privacy and will not sell, rent, or share your personal data with third parties, except in the following circumstances:
Service Providers: We may share data with trusted third parties, such as GoDaddy, who provide services like hosting, website analytics, or customer support. These service providers will only process your personal data in accordance with our instructions.
Legal Compliance: We may share your information if required by law or to comply with legal obligations (e.g., a court order or to protect our rights).
4. How We Protect Your Data
We take reasonable precautions to protect your personal data from loss, misuse, or unauthorized access, disclosure, alteration, or destruction. This includes implementing industry-standard security measures on our website and physical premises.
However, please be aware that no method of transmitting data over the internet or storing data is 100% secure, so we cannot guarantee the absolute security of your personal information.
5. Cookies
Our website uses cookies to enhance your user experience. A cookie is a small file placed on your device that helps us analyze web traffic, provide personalized content, and improve the functionality of our website.
You can control the use of cookies through your browser settings. For more information about how we use cookies, please visit our Cookie Policy.
6. Your Rights
Under the UK General Data Protection Regulation (GDPR), you have the following rights in relation to your personal data:
Access: You have the right to request a copy of the personal data we hold about you.
Correction: You can ask us to correct any inaccurate or incomplete data.
Deletion: You can request that we delete your personal data, subject to certain conditions.
Restriction: You can request the restriction of processing your personal data.
Objection: You can object to the processing of your personal data in certain circumstances.
Portability: You can request that we transfer your personal data to another service provider.
To exercise any of these rights, please contact us using the details below.
7. Data Retention
We will retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, or for as long as required by law. If you no longer wish to receive communications from us, you can opt out at any time.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date". We encourage you to review this policy periodically to stay informed about how we are protecting your personal information.
9. Contact Us
If you have any questions about this Privacy Policy or our data practices, or if you would like to exercise your rights under the GDPR, please contact us at:
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